Wednesday, June 12, 2024
Central Wisconsin Woodwork Company (CWWC) is an expanding architectural millwork and case-good enterprise catering to urban centers throughout the United States. Specializing in upscale office development and premium multi-family units, the company emphasizes quality as a cornerstone of its prosperity. With AWI certification, CWWC advances its operations by prioritizing customization and a client-centric ethos.
For a business like CWWC, where quality control meets customer service, there are many factors at play in running a successful operation. CWWC works with customers on every part of this process—from estimation, design, and engineering to project management, finishing, fabrication, and installation.
“We do everything from high-pressure laminate to high-end custom veneer,” says Andre Scalcucci, Operations Manager of CWWC. “We do most of the layups in-house, so we have control over quality.” With a multi-step process such as this, it helps to have design components that are easy to assemble, but do not compromise on the quality and durability CWWC needs.
CWWC has incorporated the Grass ZBox drawer system into numerous projects. This system seamlessly integrates the renowned GRASS Zargen drawer sides with zinc-coated steel ball bearings, resulting in a robust and dependable drawer solution. Offering smooth, full extension and stay-close functionality, along with a simple method for disconnecting and removing the drawer box, the Grass ZBox system ensures both durability and ease of use.
“We’ve had no callbacks on Z Box drawers since we’ve started using it,” says Scott Fletcher, President of CWWC. “So, quality-wise, we’re very happy with it. So are our customers.”
The complete ZBox drawer System features the GRASS PRO1 machine and the GRASS ZRam, a combination of machine tools that allows for quick and easy assembly in under 2 minutes. The combined strength of the ball bearing slides with steel construction offers a drawer solution that saves time and money because of its quick and easy drawer box construction.
“We’ve been using the Z Box for a couple of years. One of the things that we like about it is that we can machine everything—right from our engineering software, we send it out to the machines, it gets fully machined on our flat table routers, ready to be assembled, and assembly is quick. Less than two minutes a drawer,” says Scalcucci.
Scalcucci commented on how he loves the ease of training with the ZBox drawer system—which saves the company time and money through onboarding. “We can take some of our lesser-skilled employees, put them at a station with [the materials], and after a short training session we can get new employees assembling high-quality finished drawers in short order.”
The ZBox drawer system also offers the advantage of easy customization. CWWC supports its customers in realizing their individual specifications, and the flexibility and functionality of products like ZBox greatly facilitate this process.
“Most recently, we had a customer who wanted a drawer shortened up because they wanted to run some conduit for wires behind a drawer box. So, we brought out a new drawer, went out into the field, removed the old drawer box in there, and with the same machining from the original cabinet, we were able to reinstall the new, shortened drawer. It was an easy adjustment.” – Andre Scalcucci.
In this case, anyone at the company could have made this modification for the customer because of its ease. The flexibility, high-quality, versatility, and easy-to-assemble Grass products offer businesses cannot be understated. There is no need for specialized training, in-house or out in the field, meaning customer happiness is not dependent on higher-level employees using their time for adjustments such as these. “ZBox saves us material and labor and shortens our cycle times,” says Fletcher. Saving resources during manufacturing ensures businesses have more resources to dedicate elsewhere—fostering growth while maintaining quality assurance.
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