Wood & Panel

Mastercam advances customer service

 Wednesday, March 31, 2021

CNC Software, Inc., developer of Mastercam, has announced that its U.S. industrial channel will now also serve its educational customers throughout the country. This move brings the company’s global distribution channel into alignment and supports efforts to bring educational customers and industrial manufacturers closer together for mutual benefit.

Mastercam Resellers outside of the U.S. have always serviced both industrial and educational customers within their regions, so fully committing to that model in the U.S. brings the channel into alignment worldwide. CNC Software has successfully tested this approach in the U.S. for many years in states such as Ohio, Michigan, and Iowa. Now, the company has moved all states under the same model.

“Our industrial Mastercam Resellers provide a valuable connection between manufacturing firms and educational institutions tasked with preparing students to join the workforce, and they have the talent and expertise to support both. We identified this channel realignment as a way for us to help U.S. schools better prepare students with strong technical skills in CAD/CAM and CNC machining, to meet the immediate needs of industry,” shared Doug Nemeth, Director of Sales for the Americas, Mastercam.

 “This is the next step in Mastercam’s commitment to engaging with the next generation of CAM users,” said Peter Mancini, Education Product Manager, Mastercam. “We consider the needs of schools and educators teaching Mastercam in all of our business and software development decisions, so that students receive the skills they need to fill rewarding jobs in industry—and industrial users gain a supply of skilled workers for a growing number of vacancies.”

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